Cancel Submit. An adult traveling with children must be at least 18 years old Children (2y - 11y) A passenger who has reached his/her 2nd birthday but not his/her 12th birthday as of the date of commencement of travel. The Philippine Travel Agencies Association (PTAA) is urging airlines to provide full refunds for canceled flights when the government-imposed travel restrictions took … This is false information as i have experienced the opposite as well as many other people. Getty. To be fair, the airlines are being crushed from all sides. Enjoy incredible savings! Learn Refund Policy on Philippine Airlines When it comes to ticket issue and a passenger doesn’t take interest to decide to travel, at this, he cancels his flight ticket soon. Adult (12y +) A passenger who has reached his/her 12th birthday as of the commencement of travel. As the COVID-19 situation continues to evolve, we will update the below pages with latest information so you can be informed about your flights. COVID-19 Travel Updates. Reply. According to the survey, the top five airlines with pending refunds are Philippine Airlines, Cebu Pacific, AirAsia, Emirates, and All Nippon Airways. A child ages 2 to less than 8 years old should always be accompanied by an adult passenger. Search and book with confidence - find the perfect flight for your trip today. 0 Votes. There are 35 airlines with pending refunds. Resolved Philippine Airlines — no refund. However their policy states that tickets that have not been unused are eligible for refund, and this ticket is unused. refund. Book domestic and international flights with airlines in Philippines. MANILA - Philippine Airlines said Thursday its passengers with trips to and from Metro Manila -- from March 15 to April 14, 2020 -- may rebook, refund, or reroute their flights. Hello everybody, I recently booked a flight from HK to Puerto Princesa, through Manila.Due to personal issues, I had to cancel the booking, which I did only 2 weeks after online purchase. To the Philippine Airlines Management, I am a Mabuhay Miles Elite member ([protected]) and had been flying several times a year from different cities in the Philippines for the last 3 years and presently between Manila and Singapore in your airline. Valerie Review updated: Jun 14, 2019. We at Philippine Airlines hope you are safe and well in these extraordinary times. The Philippine Airlines website states they will process refunds in 7 working days. Answer 1 of 20: I booked a ticket with Philippine Airlines, (a refundable one), and I changed my dates. I asked for the refund (agreed to pay the 390HKD penalty fee per passenger), got an email saying that the refund process had been initiated ans that it would take approx.15 working days. Mu murilo moreira May 29, 2014. 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